Privacy notice
This notice covers ME Production Management. The service operator is Eng. Mahmoud Elagha.
Information we process
If you request a company workspace, we store the company name, contact name and work email to review and follow up on the request.
Your organization provisions your account and assigns its roles. We process your username, name and contact details supplied by your organization, along with sign-in activity and audit history. Records that users enter or import may include names and notes about inventory, manufacturing, quality and maintenance work. The service may log technical connection information, such as IP addresses, for operation and security.
How we use it
The workspace stores the files, articles, tasks, meeting details, attendees and messages you enter. You can share documents and articles with signed-in staff. When you open a WhatsApp chat, the phone number you enter is passed to WhatsApp.
For external signature requests, the service uses the email address entered by the requester to send a private document link. The email provider processes the recipient address and invitation message.
The Sign feature stores uploaded PDFs, requester and signer accounts, names entered when signing, consent wording, signing times and a file hash to identify the document associated with the signing record.
We use this information to authenticate users, enforce permissions, run workflows, trace record changes and diagnose security issues. The app uses cookies to maintain your sign-in session, protect requests and remember your language. If you choose to scan with a camera, the browser processes the video to detect a code and sends the detected code to the service for lookup.
Storage, access and retention
The service database is hosted by Skyline Cloud in Riyadh, Saudi Arabia. The service uses HTTPS, role-based access and hashed passwords. Authorized people in your organization can access records according to their roles. Skyline Cloud provides the hosting infrastructure.
Retention depends on operational needs and the record-keeping requirements that apply to your organization. Deactivating an account removes access. Historical records and audit entries can remain for traceability. You can request deletion when personal data is no longer needed, subject to applicable retention requirements.
Your rights and how to reach us
You can request access to your personal data, a copy, correction or deletion as applicable. Contact your organization’s administrator or send a privacy request through the contact page.